Topstech Software of the five free customer service commitments:
- Provided free of charge before buying advice, according to the needs of users of the system needs to provide the optimal planning and design;
- Free-site installation and commissioning services to help customers complete the registration software;
- Technical support hotline to provide software for users of the letter calls and the user to visit the technology sector to provide free services;
- To help users of the service requests, eight hours of service response, 72 hours of problem-solving ability;
- Free software patch upgrades (through manufacturers official website or by e-mail sent)
Topstech Software extension service options:
Annual consulting and technical support services
Users will receive technical support service management, advisory services initiative, problem-solving support (including non-software troubleshooting their own problems, including the operating system installation, upgrade, debugging), for enterprise business-critical systems stable, efficient and provide a strong run Technical support.
Emergency support services
In your system in case of unexpected serious impact on business operations, through our emergency support processes, you can enjoy the hours of 7 x24 or remote site support services to enable your system back to normal quickly, reducing loss of business.
Training and education services
Thailand through the extension of the training, you and your business will be to keep pace with the latest technology the fastest way. We can provide software installation and training the latter part of the maintenance guide, training of new features, the software application of basic training, and special support (including the designation of software applications training, product design guidance) |
